Frequently Asked Questions
Your experience is as important as the end product. They belong together. I want you to feel that bringing me along was the greatest choice. I am here to guide and support you through the complete process.
How do we book you?
Step 1:
Fill out the booking inquiry with the essential info. I will reach out to you within a day (mo-fri)
Step 2:
After we checked details, I'll send you a non-refundable deposit to secure your date. Included in total price.
Step 3:
I feel it important to meet, connect and plan with you before our session. If it ain't possible to meet face to face, we schedule an online meeting.
Travel & accomodation expenses will be discussed within the booking process.
What if I don't get a response
If you don't hear from me in that time please be kind and send me a new mail/ check your spam or contact me on social media @oscargronroos (IG/FB).
Something could have happened the mail or you filled out the wrong email by mistake so I can't contact you
How do you deliver your photos?
I make a private online gallery with the photos I carefully have chosen and edited. In the gallery you can choose which specific pictures you like.
Delivery time depends on the season, varying from 1-2 weeks with smaller galleries.
After a Wedding I will send you 10-15 sneak peek pictures a day after the Wedding. Complete Wedding galleries are delivered in 4-6 weeks. I am going through every memory carefully and handling all of them with love!
Good things come to those who wait, right!
If you would like to print one of my pictures, just contact me and we will fix that.
What rights do we have to your photos? (private customer)
You have full right to share, printing rights and personal use. The copyright belongs to me and rights to use the pictures for marketing purpose.
For businesses licensing is applied.
When you are sharing the pictures online, I wish to be tagged in the photo (@oscargronroos / #oscargronroosphotography )
Selling pictures to a third party needs to be agreed on with both my client and me.
What If some of us gets sick?
If some of us gets sick, we will try our best to reschedule the session and try another day.
If it I get sick on a Wedding day, which we really hope never happens!!
If soo happens, I will contact my lovely collegues and get you another photographer that will make your day as lovely as you deserve it to be!
I'll see you soon!
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